Our Customer Promises - We're committed to: * Putting our safety first; * Respecting you, your time and your property; * Doing a really good job; * Being there when you need us; and * Caring for our local environment - We're only satisfied when you are.

Contestable and non-contestable items

Quotations for both contestable and non-contestable items

If you would like us to provide you with a quotation for carrying out all the works associated with a new connection, both contestable and non-contestable, you may contact us at:

NEDL/YEDL
Connections Centre
Cargo Fleet Lane
Middlesbrough
TS3 8DG

Tel: 08450 702 703 Mon-Fri 8:30am-4:45pm

If you require a new or additional low voltage connection, or an alteration to your existing connection, we will provide a written estimate within 5 working days if no extension to the system is required or within 15 working days if an extension is required. If we take longer, we will arrange for you to receive £40.

If you have special needs that need to be taken into account when planning the work (such as mobility or sight impairment), please let us know when you call us and we will do our best to help.