Corporate Responsibility

As the company tasked with ensuring the safe, reliable delivery of electricity to over 3.7 million customers across the North East, Yorkshire and North Lincolnshire, CE Electric appreciates that this cannot be achieved without a proper understanding and involvement of a range of wider issues and responsibilities.

CE Electric is driven by reference to our six key priorities, which underpin all our decisions and actions:

Customer Service
Employee Commitment
Financial Strength
Environmental Respect
Regulatory Integrity
Operational Excellence

The maintenance of a secure supply of electricity is not just vital to our customers in their homes, but it provides essential underpinning to the operation of their communities and the economy of the region.  Our relationships with the communities in the areas we serve and their elected representatives are therefore important and we seek and encourage an open dialogue with them.  We seek to understand our effect on the environment and look for ways to minimise our impact.  As a significant purchaser of goods and services, we aim to act responsibly in making these purchases.  And as a major employer, we aim to provide a safe, enjoyable working environment.

Comments on our performance, or on any other aspect of our activities are always welcome.  Click here to contact us.

Click here for information about our success in Ofgem's Customer Service Reward scheme.