Unmetered connections customer
Welcome to our unmetered connections customer web page. If you represent a local authority or highways agency lighting department, a public lighting contracting organisation or an electrical street furniture provider, then we hope the guidance within this page will help you with your enquiry about the connection of an unmetered electricity supply.
Unmetered Connections Services
Services available:
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To offer quotations and manage orders for the provision of new unmetered supply connections.
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To offer quotations and manage orders for the provision of connection transfers or disconnection of existing unmetered supplies.
Each of the services offered are chargeable and are provided under our obligations as the local Licensed Distribution Network Operator (DNO). These services are provided in a number of ways depending on how frequently you wish to call upon them and also the number of unmetered connections involved in each scheme
When is a metered supply connection more appropriate?
Please note that our Distribution Licence currently prevents us from offering an unmetered supply connection whose maximum electrical load will exceed 500 Watts. We also require a meter to be installed where the electrical load is not predictable and constant, even if the maximum load does not exceed 500 Watts. If your electrical load is likely to have either of these characteristics and you require further information, click here to access our frequently asked questions for metered connections. Alternatively if you wish to contact us, please click here for our contact details.
Public lighting authority enquiries
For public lighting authorities with frequent orders and very large volumes of unmetered connections activity, we offer a dedicated website interface to assist with ordering and tracking of enquiries and connection projects.
All other unmetered connections enquiries
For all other unmetered connection enquiries, we have a dedicated application form and guidance for you to use to request a quotation. We have a team of specialists who will manage your enquiry once we receive your application form at the nominated address. If you would like to apply for a quotation for new unmetered connections or the transfer or disconnection of existing unmetered connections, please follow the link below to this application form.
Rent-A-Jointer service for large programmes of unmetered connections work
In addition to the above service offerings, we offer the facility to enter into a Rent-A-Jointer agreement with those customers have who a very large programme of unmetered connections work made up of the above services offerings. This allows us to dedicate connection jointing resource to the customer's programme under specific terms of operation, allowing the customer greater flexibility on when and where that resource is deployed.
Competition in unmetered connections
